CCED/NMA Supervisory Management Skills Program

SMS Training Sessions

The CCED/NMA Supervisory Management Skills Training Program is a ten course series conducted in three sessions. The program is equivalent to a ten unit CEU accredited program in foundational management, communication, and leadership skills.

The training program can be customized for your company to meet your goal. We can also hold day workshops on any one of the topics. Call Linda Isai to discuss your company’s training plan and objectives.

Session 1 (3 CEU)
Effective Communication in the Workplace

• Communication Skills
• Interpersonal Relationship Skills
• Coaching and Counseling

Session 2 (4 CEU)
Foundations in Leadership and Management

• Introduction to Supervision
• Management Principles
• Business Concepts
• Law and Ethics

Session 3 (3 CEU)
Taking Performance to the Next Level

• Developing Employee Performance
• Challenge of a New Employee
• Leadership Development

Printer Friendly full SMS Course Description.

Information and schedule contact:
Linda Isai
Cerritos College Economic Development NMA SMS Training Program
Phone: 562-860-2451 ext. 2486 | Email: lisai@cerritos.edu