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MSSC Testing and Certification

MSSC Production Assessment: Structure and Processes

Photo of fingers on keyboar and red apple  indicating knowledge, skills and applicationAssessment Overview

The MSSC Production assessments are written to measure a professional's skills and knowledge necessary for successful job performance. The aim of these assessments is to measure your skills against those standards.

There are four assessment modules in the MSSC Certification Program:

Including measures of attainment in academics and employability skills which include:

  • Information Technology
  • Communication
  • Teamwork
  • Leadership
  • Problem Analysis and Solving
  • Planning and Organization
  • Decision Making and Judgment
  • Data Gathering and Analysis
  • Math and Science
Assessment Modules
Quality Control and Continuous Improvement

Critical Work Function Measured:

  • Maintain quality and implement continuous improvement processes
  • Correct the product and process to meet quality standards
  • Communicate with co-workers and/or external customers to ensure production meets business requirements
  • Key Activities:
    • Perform periodic internal quality audit activities
    • Check calibration of data collection equipment
    • Suggest continuous improvements
    • Document results of quality tests
    • Make adjustments to restore or maintain quality
    • Communicate quality problems
    • Suggest actions to correct quality problems
    • Determine appropriate action for sub-standard product
    • Record process outcomes and trends
    • Identify/report performance and training issues affecting quality
    • Implement closed-loop corrective action
    • Communicate quality requirements
Maintenance Awareness

Critical Work Function Measured:

  • Maintain equipment, tools and workstations
  • Key Activities:
    • Perform preventative maintenance and routine repair
    • Monitor indicators to ensure correct operations
    • Provide training to maintain equipment
    • Perform housekeeping to maintain product schedule
Safety

Critical Work Function Measured:

  • Maintain a safe and productive work area
  • Communicate with co-workers and/or external customers to ensure production meets business requirements
  • Ensure safe use of equipment in the workspace
  • Key Activities:
    • Perform environmental safety inspections
    • Perform emergency drills/participate in emergency teams
    • Identify unsafe conditions/take corrective actions
    • Provide safety orientation for other employees
    • Safety equipment use
    • Safety effectiveness of work environment
    • Safety-related maintenance
    • Monitor equipment and operator safety performance
    • Communicate safety, training and job needs
Manufacturing Processes and Production

Critical Work Function Measured:

  • Produce product to meet customer needs
  • Communicate with co-workers and/or external customers to ensure production meets business requirements
  • Coordinate work team to produce products
  • Key Activities:
    • Identify customer needs
    • Determine resources available for production process
    • Set up equipment for production process
    • Perform/monitor process to make product
    • Inspect product to ensure it meets specifications
    • Document product/process compliance with customer requirements
    • Prepare final product for shipping or distribution
    • Provide training to other employees
    • Set team goals
    • Make job assignments
    • Coordinate work flow (team members/work groups)
    • Communicate materials specs and delivery schedules
    • Communicate production requirements/product specifications
Test Format and Timing

    The MSSC assessments are all computer-based tests (CBT) that are taken on the web. All tests are administered in a proctored, secure environment, meaning that an individual will go to a test site, sign in with one form of identification, and take the test on a computer. There will be a test administrator in the room to review the test process and answer any questions prior to the test.

    Each assessment includes a timed multiple-choice written part and a simulation part. As a test taker, you will be given a user identification number and password to access the assessment on the computer. You will receive instructions, as well as view example of the screen.

    The test is timed. The clock will start when you click on the "starts this test" button. You will have 180 minutes total to complete both multiple-choice and simulation components for each module. The timer runs from when you click on the start button until you choose to score the assessment. When you choose to submit the assessment, you will get your scores. The scores are shown for each key activity area, weighted by the number of questions within that area.

Multiple Choice Component

    The multiple-choice part has questions that are linked to the performance indicators. Each question has four possible options. Each has only one right answer. Each question is worth one point. To answer some questions, you may need to refer to a given graphic, diagram or image.

    Once you start, you will see one item per screen. Each has a statement or question and four choices. Click with the mouse on the radial button in front of the BEST choice. To move to the next questions, click on the "next" button. To go back to a question, click on the "back" button. You may "mark" a question at any time. The mark will identify a question you want to return to later on.

    At any time, you can view a summary screen. The summary shows your status overall. Questions will be shown as completed, unanswered or marked. You may click on a question number link to be directed to one certain question. Or, you may use the features to review question groups. For example, click on the "review all marked questions" to see only the questions that you have "marked".

Simulations

    A computer-based simulation is a type of performance assessment. Web-based simulations were developed for each one of the assessment areas. The simulations give you a chance to show what you can do in a simulated manufacturing setting. Each simulation has two types of questions. One type is similar to those on the multiple-choice part. These items are worth one point each. The other type asks for your actions or reactions within the simulated setting. For items with right or wrong answers, you will score a point if you give the right answer. Other points are based on the time you take to complete the given task, i.e. as the time to recognize a safety hazard.

    The simulation measure occupational and technical knowledge and skills. This is similar to the written assessments. Each simulation has the same format. The simulations depict the four concentration areas of manufacturing: processing, fabrication, sub-assembly and final assembly.

    You will be able to practice before the actual simulation. You will be invited to enter the "factory" in which you will be tested. Once in the factory, you will see shop rules and workstation job instructions. A practice area allows you to try out the test setting before taking the actual assessment. Once the test has begun, you will move through the four areas of manufacturing. You will be scored based on your decisions within the work setting.

    You will have both static questions and "reactive" questions. Both count for the final score. Static questions are multiple-choice items. These are structured like the items on the multiple-choice assessment. These items have a right or wrong answer. A correct answer scores one point. Reactive items are time-limited. For example, a fire in a trashcan may suddenly appear in the workstation. With a set time, you need to click on the ANDON cord to alert others to the problem. If you click on the ANDON cord within the time limit, the point is awarded. If the set time elapses before you click on the cord, point is not given. The items will be scored "behind the scene".

Certification

    You will be receiving documentation for each test you take and upon successful completion of all four tests; you will receive the MSSC Production Technician Certificate. Your test results will be available immediately upon completion of the test and documentation of your result will be given to you at that time. If you take and pass all four tests, you certificate will be sent to you separately. Test results will not be distributed over the phone or internet. No one will have access to our test results except you, unless you have specifically requested so.

Test Costs and Registration

    Registration Fee: There is a one-time registration fee of $50. This registration fee is used to enter the registrant into the national database and online system for Manufacturing Skills Certification.

    Test Fee: Each examination is $45 and allows you to take a computer-based multi-part examination in one of the four specific assessment modules. Also a diagnostic feed-back on the examination performance will be prepared.

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For registration and testing information, contact:
Linda Isai
Cerritos College Economic Development MSSC Assessment Program
Phone: 562-860-2451 ext. 2486 | Email: lisai@cerritos.edu

     

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